I installed Nextcloud (Big bear version) but I get 403 forbidden

BigBearCasaOS
1

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I ran the script in the instructions.

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image1273×54 10.4 KB

could someone help me with this issue, this is on a fresh install of CasaOS on Debian 12.

2

What happens when you go to:

[YOUR-CASAOS-IP]:7580

Can you look at the logs for the container?

You can look at logs with:

3

Logs from nextcloud:

  • 20/01/202419:14:28

Configuring Redis as session handler

  • 20/01/202419:14:29

Initializing nextcloud 28.0.1.1 …

  • 20/01/202419:14:43

New nextcloud instance

  • 20/01/202419:14:43

Installing with PostgreSQL database

  • 20/01/202419:14:43

=> Searching for scripts (*.sh) to run, located in the folder: /docker-entrypoint-hooks.d/pre-installation

  • 20/01/202419:14:43

Starting nextcloud installation

  • 20/01/202419:14:44

Could not open input file: /var/www/html/occ

  • 20/01/202419:14:44

Retrying install…

  • 20/01/202419:14:54

Could not open input file: /var/www/html/occ

  • 20/01/202419:14:54

Retrying install…

  • 20/01/202419:15:04

Could not open input file: /var/www/html/occ

  • 20/01/202419:15:04

Retrying install…

  • 20/01/202419:15:14

Could not open input file: /var/www/html/occ

  • 20/01/202419:15:14

Retrying install…

  • 20/01/202419:15:24

Could not open input file: /var/www/html/occ

  • 20/01/202419:15:24

Retrying install…

  • 20/01/202419:15:34

Could not open input file: /var/www/html/occ

  • 20/01/202419:15:34

Retrying install…

  • 20/01/202419:15:44

Could not open input file: /var/www/html/occ

  • 20/01/202419:15:44

Retrying install…

  • 20/01/202419:15:54

Could not open input file: /var/www/html/occ

  • 20/01/202419:15:54

Retrying install…

  • 20/01/202419:16:04

Could not open input file: /var/www/html/occ

  • 20/01/202419:16:04

Retrying install…

  • 20/01/202419:16:14

Could not open input file: /var/www/html/occ

  • 20/01/202419:16:14

Retrying install…

  • 20/01/202419:16:24

Could not open input file: /var/www/html/occ

  • 20/01/202419:16:24

Retrying install…

  • 20/01/202419:16:34

Could not open input file: /var/www/html/occ

  • 20/01/202419:16:34

Installing of nextcloud failed!

  • 20/01/202419:16:35

Configuring Redis as session handler

  • 20/01/202419:16:35

=> Searching for scripts (*.sh) to run, located in the folder: /docker-entrypoint-hooks.d/before-starting

  • 20/01/202419:16:35

AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 172.22.0.2. Set the ‘ServerName’ directive globally to suppress this message

  • 20/01/202419:16:35

AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 172.22.0.2. Set the ‘ServerName’ directive globally to suppress this message

  • 20/01/202419:16:35

[Sat Jan 20 19:16:35.287261 2024] [mpm_prefork:notice] [pid 1] AH00163: Apache/2.4.57 (Debian) PHP/8.2.15 configured – resuming normal operations

  • 20/01/202419:16:35

[Sat Jan 20 19:16:35.287290 2024] [core:notice] [pid 1] AH00094: Command line: ‘apache2 -D FOREGROUND’

  • 20/01/202419:17:59

[Sat Jan 20 19:17:59.929097 2024] [core:error] [pid 49] (13)Permission denied: [client 192.168.178.178:58396] AH00035: access to / denied (filesystem path ‘/var/www/html’) because search permissions are missing on a component of the path

  • 20/01/202419:17:59

192.168.178.178 - - [20/Jan/2024:19:17:59 +0000] “GET / HTTP/1.1” 403 499 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36”

  • 20/01/202419:18:00

[Sat Jan 20 19:18:00.369596 2024] [core:error] [pid 49] (13)Permission denied: [client 192.168.178.178:58396] AH00035: access to /favicon.ico denied (filesystem path ‘/var/www/html’) because search permissions are missing on a component of the path, referer: http://192.168.178.114:7580/

  • 20/01/202419:18:00

192.168.178.178 - - [20/Jan/2024:19:18:00 +0000] “GET /favicon.ico HTTP/1.1” 403 498 “http://192.168.178.114:7580/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36”

  • 20/01/202419:22:18

[Sat Jan 20 19:22:18.392246 2024] [core:error] [pid 50] (13)Permission denied: [client 192.168.178.178:58494] AH00035: access to / denied (filesystem path ‘/var/www/html’) because search permissions are missing on a component of the path, referer: http://192.168.178.114/

  • 20/01/202419:22:18

192.168.178.178 - - [20/Jan/2024:19:22:18 +0000] “GET / HTTP/1.1” 403 499 “http://192.168.178.114/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36”

  • 20/01/202419:22:18

[Sat Jan 20 19:22:18.758916 2024] [core:error] [pid 50] (13)Permission denied: [client 192.168.178.178:58494] AH00035: access to /favicon.ico denied (filesystem path ‘/var/www/html’) because search permissions are missing on a component of the path, referer: http://192.168.178.114:7580/

  • 20/01/202419:22:18

192.168.178.178 - - [20/Jan/2024:19:22:18 +0000] “GET /favicon.ico HTTP/1.1” 403 498 “http://192.168.178.114:7580/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36”

  • 20/01/202419:33:31

[Sat Jan 20 19:33:31.224957 2024] [core:error] [pid 51] (13)Permission denied: [client 192.168.178.178:58714] AH00035: access to / denied (filesystem path ‘/var/www/html’) because search permissions are missing on a component of the path

  • 20/01/202419:33:31

192.168.178.178 - - [20/Jan/2024:19:33:31 +0000] “GET / HTTP/1.1” 403 499 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36”

  • 20/01/202419:33:31

[Sat Jan 20 19:33:31.499022 2024] [core:error] [pid 51] (13)Permission denied: [client 192.168.178.178:58714] AH00035: access to /favicon.ico denied (filesystem path ‘/var/www/html’) because search permissions are missing on a component of the path, referer: http://192.168.178.114:7580/

  • 20/01/202419:33:31

192.168.178.178 - - [20/Jan/2024:19:33:31 +0000] “GET /favicon.ico HTTP/1.1” 403 498 “http://192.168.178.114:7580/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36”
Logs from big-bear-nextcloud-cron-1

  • 20/01/202419:14:28

crond: crond (busybox 1.35.0) started, log level 8

  • 20/01/202419:15:00

crond: USER www-data pid 7 cmd php -f /var/www/html/cron.php

  • 20/01/202419:15:00

Could not open input file: /var/www/html/cron.php

  • 20/01/202419:20:00

crond: USER www-data pid 8 cmd php -f /var/www/html/cron.php

  • 20/01/202419:20:00

Could not open input file: /var/www/html/cron.php

  • 20/01/202419:25:00

crond: USER www-data pid 9 cmd php -f /var/www/html/cron.php

  • 20/01/202419:25:00

Could not open input file: /var/www/html/cron.php

  • 20/01/202419:30:00

crond: USER www-data pid 10 cmd php -f /var/www/html/cron.php

  • 20/01/202419:30:00

Could not open input file: /var/www/html/cron.php

  • 20/01/202419:35:00

crond: USER www-data pid 11 cmd php -f /var/www/html/cron.php

  • 20/01/202419:35:00

Could not open input file: /var/www/html/cron.php

hope this helps us find the issue

Jeremy

4

You’re having permission issues. How did you install CasaOS, and on what? Also did you install CasaOS on root?

5

Installed Casa OS using the install command on the website, My OS is debian 12

edit:

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image1275×89 16.7 KB

is this meant to say no such file or directory?

6

I reinstalled CasaOS and now its saying this:

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image768×355 10.2 KB

this is after I ran the script.

edit: I restarted the app and now its working, although its giving me a login screen and I haven’t created a user yet

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7

By default it’s

Username: casaos
Password: casaos

Screenshot 2024-01-20 at 6.19.26 PM
Screenshot 2024-01-20 at 6.19.26 PM1054×216 9.69 KB

8

Oh, thank you!

Everything seems to be working, just trying to mount external storage! Could you tell me how you open the OCC terminal?