Need help with billing

[biancaare]

Hi there, I need help with deleting our old account under ( [email protected]) I deleted it in July put we are still getting charged

[dragonfire1119]

@biancaare

[email protected]

Hello,

I’m not seeing an account with this email. Are you sure this is the email of your BigBearAccount?

[biancaare]

There is no account anymore because I deleted it in July however we are still getting charged for Doorknockerpal the account was under [email protected] & [email protected]. I have attached images to show the cancelation email in July Plus

[biancaare]

I have the transactions that have been charged but it keeps saying error when i try to upload it
is there an email i can send them.

[dragonfire1119]

So you didn’t cancel before deleting correct?

[dragonfire1119]

Hello,

I sent you a DM.

[biancaare]

I tried to reply but this is the message i am getting

[dragonfire1119]

I’m taking care of this through the DM I sent you.